Privacy Policy

Effective Date: July 22, 2025
Strata Genomics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you interact with our website, services, or genetic testing programs.

1. Information We Collect

We may collect the following types of personal and health-related information:

  • Name, email address, phone number, mailing address

  • Medical and genetic data collected through Fagron and Extending Me testing platforms

  • Health history and questionnaire responses

  • Billing information for payments and purchases

  • Website usage data via cookies or analytics tools

2. How We Use Your Information

We use your information to:

  • Provide and personalize our genetic testing services

  • Communicate test results and recommendations

  • Respond to inquiries or customer support requests

  • Improve our website and user experience

  • Comply with applicable laws and regulations

3. How We Share Your Information

We may share your data only with:

  • Authorized providers involved in your treatment

  • Partner labs (e.g., Fagron, Extending Me) for testing and analysis

  • Third-party vendors for payment processing or secure communications
    We will never sell or rent your information.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

5. Your Rights

You may request to:

  • Access or update your personal data

  • Withdraw consent at any time

  • Request deletion of your information (as permitted by law)

  • Opt out of marketing communications

To exercise these rights, contact us at inquiries@stratagenomix.com.

6. Cookies & Analytics

Our site may use cookies and third-party tools like Google Analytics to collect usage data for optimization purposes. You can disable cookies in your browser settings.

7. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Terms & Conditions

Effective Date: July 22, 2025

These Terms & Conditions (“Terms”) govern your use of the Strata Genomics website and services. By accessing or using our website or submitting a test kit, you agree to be bound by these Terms.

1. Use of Services

Strata Genomics provides genetic testing services for informational and educational purposes. Results are not a substitute for medical advice, diagnosis, or treatment. Always consult with a licensed healthcare provider for health decisions.

2. Eligibility

You must be 18 years or older or have parental/guardian consent to use our services. By submitting information or ordering a test, you confirm that you meet these requirements.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information

  • Use our services lawfully and ethically

  • Not share results or content in a misleading or unauthorized manner

4. Intellectual Property

All content, including logos, designs, text, and data, is the property of Strata Genomics and may not be copied, reproduced, or used without written permission.

5. Limitation of Liability

Strata Genomics is not liable for any decisions made based on genetic test results. We are not responsible for third-party service failures, including labs or shipping partners.

6. Payment & Refunds

All payments are due at the time of order. Due to the nature of personalized testing, all sales are final once your kit has been processed by the lab.

7. Dispute Resolution

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved through binding arbitration in Harris County, Texas.

8. Contact Us

If you have questions about these Terms, please email us at:
📩 inquiries@stratagenomix.com